Last updated: November 20, 2025
Welcome to Coastermate, owned and operated by Chiseled Pixel, LLC (“we,” “us,” “our,” or “Chiseled Pixel”). Coastermate is a social network for roller coaster enthusiasts to view ride stats, upload photos, write reviews, log park “visits” and coaster “laps,” rate coasters and parks, create lists, and more. By accessing or using Coastermate (the “Service”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the Service.
You must be at least 13 years old to use Coastermate. Users under 18 must have parental or guardian consent.
We do not knowingly collect data from anyone under 13; accounts discovered to belong to users under 13 will be removed.
To post content, reply, or otherwise participate, you must register an account with a valid email address, a unique username, and a password.
Your email is verified at signup and upon any change. Usernames are unique and can be changed, but no more than once every 90 days.
You are responsible for maintaining the confidentiality of your password and account.
Anyone may view public content, coaster stats, and park stats without an account.
Posting, replying, uploading, rating, liking, or creating lists (“User Content”) requires a registered account.
You retain ownership of the content you post. By posting, you grant Chiseled Pixel a worldwide, royalty-free license to use, display, and distribute your content in connection with the Service.
You may set each piece of content to “public,” “protected,” or “private”:
Likes and replies are public. Your profile is also public, including your user name and avatar.
To allow Coastermate to enforce its terms of use, the Coastermate moderation team can access all content regardless of visibility settings.
Registered users may submit new coaster or park data.
Submissions are reviewed by Chiseled Pixel before approval. You may not re-submit the same information if it was previously rejected. All submissions must comply with these Terms.
To be listed on Coastermate, a roller coaster must both roll on wheels and coast by gravity for a significant portion of the ride experience. Powered coasters, log flumes, Larson Loops, and other rides may not qualify.
To be listed on Coastermate, a park must have had a physical address and at least one coaster. Traveling fairs and other destinations may not qualify.
All data submissions must cite a reference. Reputable news sources and the official websites of parks, operators, or manufacturers are accepted. RCDb, Wikipedia, or other database sites aren’t accepted.
You may not post or upload content that you do not possess the rights to.
You may not post or upload content that is unlawful, defamatory, obscene, harassing, spammy, hateful, or otherwise violates these Terms.
You may not post or upload content that is not appropriate for Coastermate’s users, who may be as young as 13.
You may not attempt to bypass visibility settings or embed external links or content.
You may not impersonate others or engage in fraudulent activity.
You may not attempt to circumvent any of the Service’s security measures.
To report potentially violating content or behavior, use the in-app “Report” feature. Provide a brief description, and we will review it.
You may block other users at any time; blocking prevents both parties from viewing or interacting with each other’s content.
Coastermate is intended to enhance your amusement park experience, but it must be used responsibly. You agree to use Coastermate only in ways that are safe, lawful, and respectful of park rules and the safety of others. Do not attempt to access restricted areas or bring your device onto rides where loose items are not permitted. Be mindful of your surroundings. Failure to follow these rules may result in termination of your access to Coastermate. You agree that Coastermate and its affiliates are not responsible for any injury, damage, or loss resulting from unsafe or improper use of the app.
We reserve the right to remove any User Content or suspend/terminate accounts that violate these Terms or for any reason at our discretion.
You may delete your account at any time via your account settings. Deletion marks your account and all your content (photos, reviews, visits, laps, ratings, lists, replies, likes) as “removed” (unused and inaccessible to others, but still retained internally, including in backups). Likes and replies other users made on your content remain intact.
The Coastermate website and applications are the official means to access the service. The application programming interface (“API”) created for the Coastermate website and applications is provided solely for their use. You may not access, use, reproduce, or interact with the API directly or through any unauthorized third-party software, tools, scripts, bots, or clients. The creation of third-party applications created to access, use, reproduce, or interact with the API without our prior written authorization is strictly prohibited. Any attempt to connect to, query, or otherwise make use of the API without our prior written authorization is strictly prohibited. We may suspend or terminate access, block traffic, or take any other action we deem appropriate to enforce these restrictions.
The Service relies on third-party providers (e.g., web hosting, email services, advertising networks, notification providers, etc.). We may change providers at any time.
Coastermate includes external links (e.g., for park tickets, flights, hotels, etc.) that lead to third-party sites. Purchases are made on those sites, and Chiseled Pixel is not responsible for them. Some links may include affiliate codes; we may earn commissions on qualifying purchases.
The Service is currently free and ad-supported.
In the future, we may offer paid subscriptions to remove ads or unlock additional features.
We are committed to protecting the privacy of Coastermate users. Our Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights regarding your personal information.
Coastermate is provided “as-is” and “as-available.” We do not guarantee uninterrupted access, error-free operation, or complete accuracy of content.
To the fullest extent permitted by law, Chiseled Pixel disclaims all warranties, and shall not be liable for any damages arising from your use of (or inability to use) the Service, including downtime, closure, data loss, or user conduct.
We may modify these Terms at any time by updating this page and the “Last updated” date. Users should review this page periodically.
We reserve the right to notify registered users by email of changes to these Terms if determined to be necessary at the discretion of Chiseled Pixel.
These Terms and any disputes shall be governed by the laws of the State of New Jersey, USA.
Arbitration Agreement: You and Chiseled Pixel agree to resolve disputes through binding arbitration under the Federal Arbitration Act. You waive any right to a jury trial or class-action lawsuit. Arbitration shall take place in New Jersey unless otherwise agreed.
For questions about these Terms, contact us by emailing contact@coastermate.com or mailing:
Chiseled Pixel
C/O 159 Millburn Ave 2nd Floor
Suite 12
Millburn, New Jersey 07041
United States